Troubleshooting
3 guides to troubleshooting in Roku Remote.
Roku Remote cannot find my Roku
An empty list almost always means one of four things: the wrong Wi-Fi, a missing local-network permission, a router that isolates devices, or a Roku that is asleep.
My Roku is found but it does not respond
When the app sees your Roku but nothing happens on the TV, the Roku's “Control by mobile apps” setting is nearly always the reason. Here is where it lives.
Allow local network access on your iPhone
iOS asks once whether an app may talk to devices on your Wi-Fi. If Roku Remote was refused, nothing it sends ever leaves the phone — here is how to switch it back on.