Privacy Policy
Last updated: November 8, 2026
Introduction
Novaz (“we,” “us” or “our”) takes your privacy seriously. This Privacy Policy explains how we handle information when you visit rokuremote.novaz.app and use Roku Remote (the “App,” and together with our website the “Services”).
The short version: the App works on your iPhone and your own network, we don’t collect personal data, and we don’t track you. For the purposes of the GDPR, Novaz is the data controller unless otherwise stated.
Our privacy-first approach
Roku Remote is built to collect nothing about you:
- No account. You never give us a name, email address or password to use the App.
- No server in the middle. The App finds your Roku on your Wi-Fi and sends commands to it directly. Nothing you press passes through our systems.
- No analytics or crash reporting in the App. There is no third-party SDK inside it collecting how you use it.
- No advertising and no advertising identifier.
- No tracking across other companies’ apps or websites, and we never sell or share data about you.
The App’s App Store privacy label says Data Not Collected.
Information we process
What the App keeps on your device
The App stores the Rokus you have added (their names, models and network addresses), your settings such as the remote layout and the sound-sync correction, the channels you have opened recently, and a copy of whether your subscription is active. This stays on your iPhone, in the App’s own storage, and is shared only with the App’s own widgets and Control Center controls on the same iPhone. Deleting the App deletes all of it. We never receive any of it.
Your local network
To find and control your Roku, the App sends requests to devices on the Wi-Fi network you are joined to, and talks to your Roku directly. iOS asks your permission before the App can do this. These requests stay on your network and never pass through our servers. We do not record, transmit or analyse what is on your network.
Private listening
When you use private listening, your Roku sends its sound to your iPhone over your Wi-Fi and the App plays it. The sound is played as it arrives; it is not recorded, stored or sent anywhere else. The App does not use your microphone, and does not ask for microphone access.
What is playing on your TV
The App reads from your Roku which channel is open and what is playing, so it can show you and offer a play/pause button. That is read on your own network and displayed to you. It is never sent to us or to anyone else.
Notifications
If you allow notifications, the App schedules a local notification on your iPhone for the end of a sleep timer, and shows a Live Activity while one is running. These are created on your device. No notification is sent through our servers, and we use no push service.
Purchases
The App is distributed through the Apple App Store. If you subscribe to Roku Remote PRO, billing is handled entirely by Apple under its own terms and privacy policy. We do not receive or store your payment card details. Apple tells the App whether a subscription is active; that answer contains nothing identifying about you.
Our other apps
The App’s Settings screen can show a list of our other apps. To build that list, the App downloads a small file from novaz.app and asks Apple’s public App Store lookup for the names and icons. Like any web request, this reveals your IP address to the server; the request carries no identifier, we do not use it to identify you, and App Store pages opened from the list are shown by Apple.
Contact information
If you contact us by email (for example at support@novaz.app), we receive what you choose to include, such as your name, email address and the contents of your message. We use it only to answer you and provide support. Please don’t send us passwords or your Wi-Fi key — we never need them.
Website analytics
Our website uses Umami, a privacy-friendly, cookieless analytics tool. It records aggregate, non-identifying statistics such as page views, referring sites, approximate country, browser and device type. It does not use cookies, does not track you across sites, and does not collect personal information that identifies you. It runs on this website only — never inside the App.
How we use information
We use the limited information described above to:
- provide and maintain the Services and their core functionality;
- understand, in aggregate, how our website is used so we can improve it;
- respond to your questions, feedback and support requests;
- comply with legal obligations and protect our rights where the law requires it.
Where the GDPR applies, our lawful bases are the performance of a contract (providing the App you have chosen to use), our legitimate interests (aggregate website statistics and answering your messages), and legal obligation where one exists.
Sharing of your information
We do not sell your personal data and we do not share it for advertising. The only parties involved at all are:
- Apple, which distributes the App and processes subscriptions under its own privacy policy;
- Vercel, which hosts this website and, in serving a page, processes the request and its IP address;
- Umami, which provides the cookieless website analytics described above;
- your Roku, which receives the commands you send it on your own network.
We may disclose information if we are legally required to do so. In practice there is very little we could disclose: we hold nothing about your use of the App.
Data retention
What the App stores stays on your iPhone until you remove a Roku, change a setting or delete the App. Emails you send us are kept while we need them to support you and then deleted. Website analytics are aggregate and contain nothing identifying.
Your rights
Depending on where you live, you may have rights to access, correct, delete or export your personal data, to object to processing, or to complain to a supervisory authority. Because the App holds your data on your own device and we hold none of it, you can exercise most of these yourself: everything is in the App, and deleting the App deletes it. For anything else, email us at support@novaz.app.
Security
Your data is protected by your iPhone’s own security — its passcode, Face ID or Touch ID, and the App sandbox. Commands travel over your own local network. No system is perfect, but a design with no account and no server removes most of what could be stolen.
Children’s privacy
The App is rated 4+ and is not directed at children in particular. It collects no personal information from anyone, children included.
Changes to this Policy
If this Policy changes, we will update this page and the date above. Material changes will be described here rather than made quietly.
Contact us
Questions about privacy? Email support@novaz.app.
Trademarks
Roku Remote is an independent app and is not affiliated with, endorsed by or sponsored by Roku, Inc. Roku is a trademark of Roku, Inc. Apple, iPhone, App Store and Apple Watch are trademarks of Apple Inc.